Account security
Quick answer
Open Settings → Account → Security to change your password, turn on two-factor authentication with an authenticator app, and see your role and permissions in the selected workspace. Two-factor authentication is on only after you enter a 6-digit code and select Verify & Enable.
How do I set up two-factor authentication?
Add an authenticator app. Open Settings → Account → Security and choose Add authenticator app.
Scan the QR code. In Set Up Two-Factor Authentication, scan the QR code with an authenticator app such as Google Authenticator, Authy or 1Password. If you cannot scan it, choose Can't scan? Enter manually and enter the Secret Key instead.
Verify and enable. Enter the 6-digit Verification Code from the app, optionally name the device, and select Verify & Enable. Two-factor authentication then shows as Enabled.
To remove an authenticator, use the remove action next to it and confirm Remove authenticator app?.
How do I change my password?
On the same page, enter your Current Password, New Password and Confirm New Password, then select Update Password.
Where do I check my permissions?
The permissions summary on Security shows your role and the permissions in effect for the selected workspace, including any custom permissions. Check it when a team action is unavailable. Teams and permissions lists what each role can do by default.
Region and business address
Open Settings → Workspace → Region to choose the workspace Country and Currency, the Item Location buyers see on location-based marketplaces, and your Business Address, then select Save Changes. Choosing a country also sets its default currency.
Set marketplace defaults
Owners and admins use Settings → Marketplaces → Settings for Enable Sales Detection (scheduled sale checks on eBay, Depop, Grailed and Vestiaire Collective), Cross-Channel Delisting, and the auto-relist price-drop, duplicate-handling and listing generation defaults. Turning sales detection off also turns Cross-Channel Delisting off, so no recorded sale, including a Shopify sale, delists the item's other listings until both are back on.