Connect eBay
Quick answer
Connect eBay from Settings → Marketplaces → Channels by approving Shopfront's access to your eBay account; no extension is needed. When you connect, Shopfront can create any missing payment, returns or postage policy, then supports eBay imports, listing, delisting, offers and sales checks.
How do I connect eBay?
Open the Channels page. Open Settings → Marketplaces → Channels and select Connect on eBay.
Create any missing policies. Shopfront asks Set up missing eBay policies?. Select Create missing policies and continue.
Shopfront creates a managed payment policy, a no-returns policy and a free domestic postage policy only where your eBay account is missing that policy type. Your existing policies stay unchanged.
Approve access on eBay. Sign in to eBay and approve access for Shopfront.
Check that eBay shows Active before listing. If it shows Reconnect required, select Reconnect.
What can I manage on eBay?
- Import your active and sold eBay listings.
- Review the eBay category and item attributes in the product's eBay tab before listing.
- Remove a listing with the product's Delist action.
- Accept, counter or decline offers in Offers.
- Turn on sales detection and cross-channel delisting.
Generated eBay titles are limited to 80 characters, and descriptions use HTML.
Why was my eBay listing stopped?
Check for missing required item attributes and any connection error before you retry.
eBay selling limit used up
If your eBay selling limit is used up, Shopfront stops the listing and asks you to wait for the allowance to reset or request an increase on eBay. Retrying the same listing does not help until the limit changes.
Marketplace overview
Connect marketplaces in Settings → Marketplaces → Channels. eBay uses its own authorisation; Shopify uses a custom app's Client ID and Client Secret; Depop, Grailed and Vestiaire Collective connect through the Shopfront extension; and Facebook Marketplace needs the extension for every list and delist.
Connect Shopify
Create a custom app in the Shopify Dev Dashboard, give it the listed scopes, release it and install it on your store. Then enter your store domain, Client ID and Client Secret in Settings → Marketplaces → Channels, select Test Connection and then Save Connection.